Delivery & Returns
Delivery
Please allow up to 5 working days for an item to arrive to you. We use ‘An Post’ and will email you a tracking number once the item has been dispatched.
Please provide all the relevant information asked for delivery. We want to make sure your item arrives to the right place.
If you require any further information please email us at nckilkenny@gmail.com or phone us in the studio at +353 4009008.
Cost of Delivery:
Ireland & Northern Ireland - Free Delivery
Europe - Standard Delivery - €15.00
Returns Policy
We can only accept unused and unwashed items back, that are in their original packaging. These items can be exchanged or refunded within 14 days of purchase. When returning an item please ensure that all the original tags and labels are on the garment.
We kindly ask for the customer to cover the cost of postage back to us.
Be sure to include your name, address, number and email address with reason for return of the item for a prompt return/exchange.
In the unlikely event that you find a fault with your item due to manufacture process we will happily replace the item or reimburse you in full.
All items that are returned are inspected. Please ensure that if you are returning an item that it is packaged securely & correctly. You can reuse the packaging that the item arrived in, if you wish.
Please return items to:
N & C Kilkenny Design LTD.
Unit 43, 3rd Floor, Fashion City
Ballymount Road Upper
Dublin D24 V224